Watch your business run itself — replies drafted, actions taken, and insights delivered while you focus on bigger moves.
Live drafter preview
AI drafting reply…
Order #48291 · Express reship
ETA pulled forward by 2 days.
Customer sentiment rising
A silent, looping walkthrough that shows how ZYYP triages customer emails, drafts replies, and surfaces the analytics that keep every team ahead.
Email from Maya
2 minutes ago“Order arrived damaged. Need a replacement or refund ASAP.”
draft reply
Hi Maya — thanks for letting us know. I’ve already queued a replacement to ship today with express delivery.
You’ll receive tracking in the next 2 hours. If you prefer a refund, just reply to this email.
insight
Thanks to instant AI triage, the support team cleared high-priority cases before they aged.
csat
4.8 / 5
approvals automated
78%
performance
ZYYP continually reviews every interaction to surface the trends and risks that matter. Spot churn signals, act on sentiment, and quantify the revenue impact of every automation.
Revenue at risk this week
$1,240 due to delayed responses.
Top 3 refund drivers
Damaged packaging, late deliveries, sizing issues.
Customer sentiment score
92% positive this week across all channels.
Order volume
+18% WoWProcessed in the last 7 days
Sentiment trend
stablePeak positivity Thursday 3 pm after automated follow-ups.
Auto-mail performance
96% deliveredopened
74%
clicked
31%
replies
12%
revenue influenced
$8.4k
Order health
AI draft
Follow-up: Order status update
Hi Alex,
Your order is in the final packing stage and will ship within the next 24 hours. We’ve upgraded you to priority shipping at no cost so it arrives on time.
You can track its journey anytime: Track order.
Thanks for your patience — we’ll ping you once it’s out the door.
— Team ZYYP Automations
Smart recommendations
ZYYP auto-drafts and sends follow-ups, offers, and updates based on customer behavior, tickets, or sales trends — all fully editable by you.
Automated follow-ups
Trigger emails instantly when support tickets stall or orders slip past SLA.
Personalized replies
Use customer data, sentiment, and purchase history to tailor every message.
Triggered campaigns
Launch win-back offers, restock alerts, and VIP check-ins without lifting a finger.
ZYYP gives entrepreneurs and teams enterprise-grade automation, analytics, and growth intelligence — without extra hires.
“Finally, an AI that runs my business while I sleep.”
Founder, Slick StilesInbox Automation · 2:14 AM
ZYYP — Working While You Sleep.
Centralize conversations, Shopify order data, and AI suggestions in one place. Keep a human in the loop while automation clears the busywork.
Ingest every support email automatically, detect intent, and prioritize high-impact tickets.
Surface customer, order, fulfillment, and payment data beside the thread—no extra tabs.
Review the AI reply and proposed Shopify action, tweak tone, or add macros before sending.
Track response times, automations approved, refunds issued, and customer sentiment trends.
Customer email parsed
Intent: Refund request · Confidence 0.92
Shopify order matched
Order #48219 · Delivered · 2 items
Suggested action
Partial refund · $38.40
Connect ZYYP with your favorite tools — from e-commerce to marketing to support — for a truly autonomous business workflow.
+ More Integrations Coming Soon.Shopify
Connected in minutes
Connected in minutes
Slack
Connected in minutes
Meta Ads
Connected in minutes
Google Analytics
Connected in minutes
WooCommerce
Connected in minutes
Google Ads
Connected in minutes
Support Inbox
Shopify
Orders & Customers
Slack
Escalations
Mailgun
Outbound Replies
Every customer message, order, timeline, and AI recommendation in one panel built for ecommerce.
Set confidence thresholds, create macros, and allow auto-approve when the AI meets your standards.
Quantify savings, measure CSAT changes, and capture revenue saved from faster resolutions.
Whether you are a solo founder or a CX org supporting multiple brands, the assistant adapts to your workflow and approval process.
Automate repetitive order status, refund, and exchange requests while keeping human approval for sensitive cases.
Manage multiple Shopify stores from one inbox, triage messages by intent, and keep every client in the loop.
Give operators the context they need—order history, shipping status, and recommended action—alongside every thread.
Benefits
Replace spreadsheets, manual inbox triage, and scattered order lookups with a single AI-powered workspace built for ecommerce.
Dashboard
Support intelligence
AI drafts the perfect response and proposed Shopify action so your team only approves and ships.
Inbox, order history, AI suggestions, and macros live together, reducing handle time by 60%+.
Track savings, response times, and CSAT improvements with a support analytics dashboard built for ecommerce.
Trusted by customer-obsessed brands
“We resolve 3x more tickets per agent and finally have confidence that every refund and exchange is handled the right way.”
Priya Bose
Head of CX, Luma Living · 68% faster responses
Track resolutions in real time—see which actions the AI is recommending and what your team approves.
Pricing
All plans include Shopify + inbox integrations, AI reply drafts, and analytics.
For emerging brands
Most popular
For high-volume teams
Designed with you
For security first teams
Protect customer PII, payment details, and support history with enterprise-grade encryption, fine-grained roles, and audit trails.
Keep sensitive conversations inside your boundary with regional isolation, private deployments, and custom data retention policies.
Attribute every action to a teammate or AI, monitor approvals, export audit logs, and integrate with your compliance workflows.
FAQs
Find all your doubts and questions in one place. Still need help? Email our team or book a call.
We centralize customer emails, Shopify order data, and AI replies in one workspace so your team resolves issues without juggling tools or copy-pasting order details.
Connect Shopify and your support inbox, choose recommended automation rules, and you can start approving AI drafts within 15 minutes. No developers required.
You control who approves what. Start with human-in-the-loop for every message, then enable auto-approve when confidence scores meet your thresholds.
Shopify, Mail, Slack, and Meta Ads are supported today. More channels like Zendesk and Gorgias are on our roadmap.
We encrypt data in transit and at rest, offer regional data residency, and provide granular role permissions to ensure your support workflows stay compliant.
Yes. Our analytics track response time, AI adoption, refunds issued, escalations, and customer satisfaction so you always know the ROI.
Connect Shopify, sync your inbox, and let ZYYP handle the repetitive work. Your team approves, personalizes, and delivers delight.
